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Frequently Asked Questions

Why should I use a pet sitter?
There are numerous benefits to using a pet sitter compared to other pet care options. Here are just a few:
  • Your pet stays in their own home which is familiar & comfortable to them .
  • You don't have to drop off or pick up your pet (good for those pets that aren't thrilled with taking trips in the car).
  • They are not exposed to other animals that may have infectious diseases.
  • We can provide numerous "house-sitting" services so your house looks "lived-in"while you are away.
  • We are licensed, bonded and insured so you can be confident that your pet is good hands and will be given lots of TLC!
     

How do I sign up for service?
First, either email or call us and we'll set up a FREE in-home interview so we can meet your pets, go over their daily routines, and sign the necessary paperwork. Once that is completed, just give us the dates you need service and we take care of the rest!

Who will be watching my pet?

Stacey will be providing top notch service for your pet. She is highly trained and knowledgeable in the field of pet sitting.

What is the "Ready Key" Program?
The Ready Key Program allows us to keep your house key on file (safe and secure) so that future key pick-ups can be avoided. This is very popular with clients that utilize our services frequently but is open to all clients. We also provide a lock-out service in case you accidentally lock yourself out of your home. This program can be cancelled at any time and your house key will be promptly returned to you.

When is payment due?
Payment for services is due on or before the first day of service. Advance payment at least 4 days before services start will get a discounted rate.

What happens if our trip gets extended or we come back early?
Changes in travel plans happen and are not a problem! We'll continue our service until we are notified of your return or in the case of returning early, we'll cancel any unnecessary visits.

Can I make a last minute reservation?
Advance notice is always appreciated in scheduling service but we also realize that unexpected circumstances do arise from time to time so we will always do our best to accommodate your needs. For holiday and busy traveling periods, we recommend you schedule service as soon as possible.

Will you stay overnight?
Overnight visits are limited to Special Needs pets only! Some examples of Special needs are pets with Separation anxiety or pets with medical conditions such as Diabetes. If you feel you have a special needs pet, Please email for more information!

What areas  do you service?
Baltimore City and Limited areas of Baltimore County.

How much do you charge?
Pricing is determined by various factors. Each client will be evaluated and priced according to their needs, pet needs, and their location.

 

 
 
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